Multi-award winning Harrogate-based Synergy Car Leasing receives the inaugural Feefo Platinum Trusted Service award, recognising consistent delivery of exceptional customer experience.
New for 2020, the award recognises businesses that consistently go above and beyond to provide a best-in-class experience for customers. The Platinum Trusted Service award recognises companies that have achieved the Gold Trusted Service award for three or more consecutive years. Synergy has achieved this standard for an unprecedented six consecutive years, and is believed to be the only business in its sector to gain Platinum status.
Synergy has more than 7,500 independent five star customer ratings for customer experience and product.
Paul Parkinson, Managing Director of Synergy, said, “We are thrilled with this award. Since Synergy was founded 14 years ago, Synergy has always had customers at the heart of everything we do – and this ethos continues. Achieving the inaugural Feefo Platinum Trusted Service award is very special as it reflects our team’s commitment to ensuring every customer receives an excellent leasing experience.”
Working with close to 4,000 clients from all industry sectors, Feefo ensures that all feedback is authentic by matching it to a legitimate transaction with the aim of increasing consumer confidence and enabling businesses to make smarter decisions.
“The Trusted Service award has always been about recognising companies that truly excel,” said Steph Heasman, Director of Customer Success at Feefo. “Our new Platinum award is about consistent achievement, sustained over three years by a business of any size that uses Feefo to provide outstanding levels of customer experience.”
Get in touch with the friendly Synergy team at contactus@synergycarleasing.co.uk or call on 0333 355 9324.